Privacy Policy

Last updated: [23/01/2026]

This Privacy Policy explains how SVAHA AGENCY LTD (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website at svaha.uk or engage with our services.

We are committed to safeguarding your privacy in line with the UK GDPR and Data Protection Act 2018.

1. Who We Are

SVAHA AGENCY LTD
Registered in England and Wales
Company number: 09423811
Website: https://svaha.uk
Email: info@svaha.uk

Hosting services are provided by Hostinger International Ltd, our trusted website and domain provider.

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Contact information (name, email, phone number)

  • Event details (your preferences, guest numbers, location ideas)

  • Billing and payment details (if you use our paid services)

  • Website usage data (via cookies and analytics tools)

  • Communication history (emails, form submissions, booking requests)

We do not knowingly collect data from children under 18 without parental consent.

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries or event requests

  • Deliver and personalise our services

  • Send you updates or offers (only with your consent)

  • Improve our website and customer experience

  • Fulfil legal or contractual obligations

4. Legal Grounds for Processing

We process your data under one or more of the following lawful bases:

  • Your consent (e.g., when you sign up for updates)

  • Performance of a contract (e.g., when you book our services)

  • Legal obligation (e.g., for invoicing or accounting)

  • Legitimate interest (e.g., to improve services or maintain security)

5. Sharing Your Data

We never sell your data.

We may share your data only with:

  • Trusted partners and suppliers involved in your event

  • Payment providers and professional services (e.g. accounting)

  • Hosting and email providers (e.g. Hostinger)

  • Legal or regulatory bodies when required by law

All partners are GDPR-compliant and bound by confidentiality.

6. Data Storage and Security

Your data is stored securely on GDPR-compliant servers hosted by Hostinger.

We take appropriate technical and organisational measures to prevent data loss, misuse, or unauthorised access.

7. Data Retention

We only keep your data as long as necessary:

  • Up to 6 years for financial records (to meet legal requirements)

  • Up to 12 months for enquiry forms if no booking occurs

  • Immediately deleted upon request, unless retention is required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Correct inaccurate or outdated data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to processing

  • Request data portability

To exercise these rights, email us at info@svaha.uk

9. Cookies

We use cookies to:

  • Analyse website traffic via tools like Google Analytics

  • Enhance your browsing experience

  • Remember preferences

You can manage or disable cookies in your browser settings. For more, see our Cookie Policy.

10. Third-Party Links

Our website may include links to third-party sites (e.g. Instagram, PayPal).
We are not responsible for the privacy practices of these websites.

11. Changes to This Policy

We may update this policy from time to time.
Please check this page regularly. The date at the top reflects the latest update.

12. Contact Us

If you have any questions or concerns about how we use your data, please contact:

SVAHA AGENCY LTD
Email: info@svaha.uk
Website: https://svaha.uk