Privacy Policy
Last updated: [23/01/2026]
This Privacy Policy explains how SVAHA AGENCY LTD (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit our website at svaha.uk or engage with our services.
We are committed to safeguarding your privacy in line with the UK GDPR and Data Protection Act 2018.
1. Who We Are
SVAHA AGENCY LTD
Registered in England and Wales
Company number: 09423811
Website: https://svaha.uk
Email: info@svaha.uk
Hosting services are provided by Hostinger International Ltd, our trusted website and domain provider.
2. What Personal Data We Collect
We may collect the following types of personal data:
Contact information (name, email, phone number)
Event details (your preferences, guest numbers, location ideas)
Billing and payment details (if you use our paid services)
Website usage data (via cookies and analytics tools)
Communication history (emails, form submissions, booking requests)
We do not knowingly collect data from children under 18 without parental consent.
3. How We Use Your Data
We use your data to:
Respond to your enquiries or event requests
Deliver and personalise our services
Send you updates or offers (only with your consent)
Improve our website and customer experience
Fulfil legal or contractual obligations
4. Legal Grounds for Processing
We process your data under one or more of the following lawful bases:
Your consent (e.g., when you sign up for updates)
Performance of a contract (e.g., when you book our services)
Legal obligation (e.g., for invoicing or accounting)
Legitimate interest (e.g., to improve services or maintain security)
5. Sharing Your Data
We never sell your data.
We may share your data only with:
Trusted partners and suppliers involved in your event
Payment providers and professional services (e.g. accounting)
Hosting and email providers (e.g. Hostinger)
Legal or regulatory bodies when required by law
All partners are GDPR-compliant and bound by confidentiality.
6. Data Storage and Security
Your data is stored securely on GDPR-compliant servers hosted by Hostinger.
We take appropriate technical and organisational measures to prevent data loss, misuse, or unauthorised access.
7. Data Retention
We only keep your data as long as necessary:
Up to 6 years for financial records (to meet legal requirements)
Up to 12 months for enquiry forms if no booking occurs
Immediately deleted upon request, unless retention is required by law.
8. Your Rights
Under UK GDPR, you have the right to:
Access the data we hold about you
Correct inaccurate or outdated data
Request deletion of your data (“right to be forgotten”)
Withdraw consent at any time
Object to processing
Request data portability
To exercise these rights, email us at info@svaha.uk
9. Cookies
We use cookies to:
Analyse website traffic via tools like Google Analytics
Enhance your browsing experience
Remember preferences
You can manage or disable cookies in your browser settings. For more, see our Cookie Policy.
10. Third-Party Links
Our website may include links to third-party sites (e.g. Instagram, PayPal).
We are not responsible for the privacy practices of these websites.
11. Changes to This Policy
We may update this policy from time to time.
Please check this page regularly. The date at the top reflects the latest update.
12. Contact Us
If you have any questions or concerns about how we use your data, please contact:
SVAHA AGENCY LTD
Email: info@svaha.uk
Website: https://svaha.uk